Experts to Expedite Your Success

We serve as an extension of your staff, leading the way to keep you focused, fill gaps where needed, and make sure you are working at optimal efficiency.

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Creating Operational Value for EZ-Suite Clients

From kick-off and start-up to maximizing value for existing long-term clients

Addressing the ever-changing challenges and demands of the delegated risk market requires professional partnership to unlock the value of your EZ-Suite and fully realize desired productivity increases, launch new services , increase automation and improve overall quality of care.

Partnering with EZ-Suite clients to drive success and market leading operations

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Create

Pre-Implementation Business Process Assessment
    • Implementation Program & Project Management & Oversight
    • Configuration for any line of business
    • EZ START – EZ-Suite specific Pre-Built Templates to accelerate time-to-value
    • Upgrade and conversion
    • Migration support, including data cleanup
    • Customized Automated Training with Citra University, Citra’s Learning Management Platform
    • Product, function and operational training

Automate

  • Infrastructure Review
  • EZ-Suite Application Maintenance
  • System Optimization
  • Client/Line-of-Business Custom Test Plans
  • Scripts for Reporting, Compliance & Audit
  • Data Management/database development
  • Report development (Crystal Reports and SQL Server)
  • Technical documentation

Grow

  • Business processes
  • Architecture
  • Policies & Procedures
  • Workflow analysis and documentation
  • Eligibility & Enrollment
  • Benefits & Fee Schedules
  • Provider & Contracts Management
  • Claims Administration
  • Utilization, Case & Care Management


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Accountable Care Organizations

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Self-Insured Employers

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Health
Plans

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Independent Practice Associations

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Integrated Delivery Systems

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Management Services Organizations

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Providers

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Third Party Administrators

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Commercial

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Duals

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Medi-Cal

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Medicaid

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Medicare Advantage

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PACE

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Specialty/Carve-Out

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Core Administration

EZ-CAP is a comprehensive claims and benefit administration system, managing all functions of a managed care organization in a single integrated platform.

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Utilization/Case/Care Management

EZ-CARE is a dedicated care management module supporting our clients clinical teams’ focus on managing risk, quality of care, reducing costs, and improving patient/member experience. This complete, easy-to-use case management application is designed for the unique workflows of the nurses, doctors, case managers and healthcare administrators engaged in care management roles.

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Analytics

EZ-INFO provides a complete, end-to-end population health platform for delegated IPAs, MSOs and Health Plans managing patients at risk. This solution combines everything from clinical and claims data to biometric and social information in a single location for actionable data, such as managing HCCs, HEDIS, STARS, etc., making program management simple, allowing you to effortlessly maximize revenue and reduce the future cost of care.

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Provider Portal

This internet portal facilitates timely, cost-effective sharing of clinical and administrative information between a healthcare organization, network providers, and health plans.

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Universal API

This application enables software vendors to interface existing systems with EZ-CAP. This Application Programming Interface (API) is an expert modification tool for developers to format request and response file transactions.

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Cloud Services

Citra Cloud provides an advanced EZ-CAP cloud-based hosting service that gives you everything you need to run EZ-CAP, EZ-EDI, and EZ-NET. Achieve “plug-and-play” access to your application to safeguard your data and control costs.

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Eligibility Management

Eligibility Manager is a uniquely configurable software solution that makes it easy for IPAs, MSOs, or any population health, delegated group or managed care organization to efficiently manage changes to healthcare member eligibility.

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Capitation Reconciliation

Cap Check is an essential tool for medical groups with capitated contracts to verify that they are receiving correct payments. By reconciling actual payments with expected payments on a member/month basis, you can verify whether you are being paid correctly, and make corrections when you are not.

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Eligibility Management

DataTug is a unique product that knows how to find the information you need quickly and accurately for any health plan. DataTug extracts required data automatically from health plan web sites and ANSI X12 270/271 and other data portals.

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We are Citra

"If you are listening with intent to your clients, you will be a fantastic vendor and a very successful company."

Scott Sanner, CEO 

Discover what Citra has to offer. Schedule your demo.

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