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Superior Care Management for Comprehensive Continuum of Care Support

EZ-CARE is a dedicated care management module supporting our clients clinical teams’ focus on managing risk, quality of care, reducing costs, and improving patient/member experience. This complete, easy-to-use case management application is designed for the unique workflows of the nurses, doctors, case managers and healthcare administrators engaged in care management roles.

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Intelligent Care & Case Management

Intuitive Execution for Best Practice Care Management

Increase quality of care, reduce costs, manage risk and improve experience with an individualized platform. This is a comprehensive, easy-to-use case management system developed by nurses, doctors, case managers and healthcare administrators who know the dynamic needs of the health care industry. Deliver your undivided attention with confidence through our customized care plans, assessments, and surveys.

Meeting the unique challenge of delivering individual member care through ever-changing models for best practice care delivery within risk-based models.



Comprehensive and integrated part of the EZ SUITE platform supporting highly configurable identification, stratification, documentation and monitoring of impact for medical interventions for at-risk populations ensuring at risk members receive appropriate preventative care and appropriate treatment options.

Configurable workflows within the context of any line of business provides a single environment for all coordinated care.

Member/Patient Centric

Purpose built to allow for efficient care management, enabling you to plan and better understand how direct care  is impacting beneficiaries. Outcomes and data provide the insights to advance best practice care coordination.

Data collected and analyzed across the care continuum is designed to provide inputs, so you can make the right decisions for your members, clients and your business.   


  • Patient Centric with Individualized Care Plans
  • Automated and Customizable
  • Identify Risk and Reach Measurable Results
  • Track, Report and Access Gaps in Care, Medication Adherence, and Education
  • Identifies Opportunities within your Patient Population
  • A Rules Engine to auto-generate cases based on your selection criteria

Seamless integration of an array of clinical interventions across every line of business and all members of the care team.



Accountable Care Organizations

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Self-Insured Employers

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Independent Practice Associations

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Integrated Delivery Systems

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Management Services Organizations

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Third Party Administrators

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Medicare Advantage

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Core Administration

EZ-CAP is a comprehensive claims and benefit administration system, managing all functions of a managed care organization in a single integrated platform.

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EZ-INFO provides a complete, end-to-end population health platform for delegated IPAs, MSOs and Health Plans managing patients at risk. This solution combines everything from clinical and claims data to biometric and social information in a single location for actionable data, such as managing HCCs, HEDIS, STARS, etc., making program management simple, allowing you to effortlessly maximize revenue and reduce the future cost of care.

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Electronic Data Interchange

EZ-EDI offers the latest advancement in electronic data interchange (EDI) to easily retrieve information and perform transactions in real-time directly into EZ-CAP, without going through a clearing house.

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Provider Portal

This internet portal facilitates timely, cost-effective sharing of clinical and administrative information between a healthcare organization, network providers, and health plans.

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Universal API

This application enables software vendors to interface existing systems with EZ-CAP. This Application Programming Interface (API) is an expert modification tool for developers to format request and response file transactions.

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Cloud Services

Citra Cloud provides an advanced EZ-CAP cloud-based hosting service that gives you everything you need to run EZ-CAP, EZ-EDI, and EZ-NET. Achieve “plug-and-play” access to your application to safeguard your data and control costs.

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eligibility manager

Eligibility Management

Eligibility Manager is a uniquely configurable software solution that makes it easy for IPAs, MSOs, or any population health, delegated group or managed care organization to efficiently manage changes to healthcare member eligibility.

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cap check

Capitation Reconciliation

Cap Check is an essential tool for medical groups with capitated contracts to verify that they are receiving correct payments. By reconciling actual payments with expected payments on a member/month basis, you can verify whether you are being paid correctly, and make corrections when you are not.

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Eligibility Management

DataTug is a unique product that knows how to find the information you need quickly and accurately for any health plan. DataTug extracts required data automatically from health plan web sites and ANSI X12 270/271 and other data portals.

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We are Citra

"If you are listening with intent to your clients, you will be a fantastic vendor and a very successful company."

Scott Sanner, CEO

Discover what Citra has to offer. Schedule your demo.

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